Privacy Policy

Who we are

bigcrownrecords.com is owned and operated by:

Big Crown Records
102 Kent St. Suite 1
Brooklyn, NY 11222
USA
[email protected]

 

What personal data we collect and why we collect it

When you signup to our mailing list, we collect and store your email address and possibly your first and last name.  No other personal or identifying details are saved in this list. This information is never sold or shared with any third parties. We only use your data to contact you about news and updates from Big Crown Records. 

When you make a purchase from our website, we collect and store the first name, last name, email address, phone number, and the billing and shipping address that you enter when you checkout. This data is used so we can mail you your purchase and to send periodic emails regarding your order.

We do not collect or store credit card data. Credit card data is processed through PayPal or the Stripe online payment processing service.

 

Cookie Policy

Like most websites, we use cookies to improve your online experience, enable you to checkout from our store, and for analytics.

  • Help remember and process the items in the shopping cart.
  • Understand and save user’s preferences for future visits.
  • We also use Google Analytics which uses cookies to collect traffic data and web page usage.

If you disable cookies from your browser, some features will be disabled. For example, you will not be able to place an order from the website.

 

Google Analytics

Our website uses Google Analytics which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the analytic reports to help us understand our website traffic and usage.

Users who don’t want their data collected with Google Analytics can install the Google Analytics opt-out browser add-on.

 

How long we retain your data

We keep analytics records for up to three years. We keep customer purchase records for ten years. For users that create an account on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

How we protect your data

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Third-party links

We do not include or offer third-party products or services on our website.

 

Should a data breach occur:

We will notify the users via email

  • Within 7 business days

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

bigcrownrecords.com
102 Kent St. Suite 1
Brooklyn, NY 11222
USA
[email protected]