Contact

BIG CROWN RECORDS
P.O. Box 285
Centerport, NY 11721-1130

Online Store Customer Service
[email protected]

General Inquiries
[email protected]

Licensing
[email protected]

Demos – email soundcloud links only to:
[email protected]

Physical Distribution

United States
Secretly Distribution – [email protected]

International
Secretly Distribution – [email protected]

Canada
Fab – [email protected]

France
Differ-Ant –[email protected]

United Kingdom
Cargo – [email protected]

Germany
Cargo – [email protected]

Italy
Goodfellas – [email protected]

Benelux
Konkurrent – [email protected]

Spain / Portugal
Popstock – [email protected]

Poland
Rockers – [email protected]

Scandinavia
Playground – [email protected]

Greece
Heathen Natives – [email protected]

New Zealand
Rhythmethod – [email protected]

Australia
Rocket – [email protected]

Isreal
Rani – [email protected]

Returns

Return orders must include the product and a description of the specific damage claim / issue. We reserve the right to refuse any product returns at the proprietor’s discretion.

All returned products must be returned within 10 days of purchase to the address below:
Big Crown Records Returns
147 Fritz Mar Lane
Athens, GA 30607

Shipping

We offer two (2) shipping methods for Domestic orders through the United States Postal Service (USPS):
First Class / Priority Mail: Packages reach their destination in 2-3 days.
Media Mail: Packages are sent via ground service. This is our least expensive option but also the least expedient.
Shipping costs are calculated using the USPS RealTime Shipping module and are based on approximate product weight.
Our goal is to process all orders within two to three days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding holidays).

International orders are shipped International First Class / International Priority Mail, shipping time depends on destination.