Contact

Big Crown Records

102 Kent St. Suite 1
Brooklyn, NY 11222

General Inquiries
[email protected]

Licensing
[email protected]

Online Store Customer Service
[email protected]

Demos – email soundcloud links only to:
[email protected]

PUBLICITY

North America

Brendan Bourke – [email protected]

Matt Hanks – [email protected],

Greg Jakubik – [email protected]

UK

Mike Lewis – [email protected]

Germany, Austria, Switzerland

Daniela Siemon – [email protected]

France

Manuel Figueres – [email protected]

Physical Distribution

United States

Secretly Distribution – [email protected]

International

Secretly Distribution – [email protected]

France

Differ-Ant –[email protected]

United Kingdom

Cargo – [email protected]

Germany

[email protected]

Italy

[email protected]

Benelux

[email protected]

Digital Distribution

Secretly Distribution – [email protected]

Returns

Return orders must include the product and a description of the specific damage claim / issue. We reserve the right to refuse any product returns at the proprietor’s discretion.

All returned products must be returned within 10 days of purchase to the address below:

Big Crown Records Shipping Dept.
67 Maplewood St
Malden, MA 02148

Shipping

We offer two (2) shipping methods for Domestic orders through the United States Postal Service (USPS):
First Class / Priority Mail: Packages reach their destination in 2-3 days.
Media Mail: Packages are sent via ground service. This is our least expensive option but also the least expedient.
Shipping costs are calculated using the USPS RealTime Shipping module and are based on approximate product weight.
Our goal is to process all orders within two to three days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding holidays).

International orders are shipped International First Class / International Priority Mail, shipping time depends on destination.