Big Crown Records
102 Kent St. Suite 1
Brooklyn, NY 11222
Secretly Distribution – [email protected]
Return orders must include the product and a description of the specific damage claim / issue. We reserve the right to refuse any product returns at the proprietor’s discretion.
All returned products must be returned within 10 days of purchase to the address below:
Big Crown Records Shipping Dept.
67 Maplewood St
Malden, MA 02148
We offer two (2) shipping methods for Domestic orders through the United States Postal Service (USPS):
First Class / Priority Mail: Packages reach their destination in 2-3 days.
Media Mail: Packages are sent via ground service. This is our least expensive option but also the least expedient.
Shipping costs are calculated using the USPS RealTime Shipping module and are based on approximate product weight.
Our goal is to process all orders within two to three days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding holidays).
International orders are shipped International First Class / International Priority Mail, shipping time depends on destination.