Contact

Big Crown Records

117 Dobbin St. Suite 115
Brooklyn, NY 11222

General Inquiries
[email protected]

Licensing
[email protected]

Sales
[email protected]

Online Store Customer Service
[email protected]

Demos – email soundcloud links only to:
[email protected]

PUBLICITY

North America

Jeff Kilgour – [email protected]

Brittany Brave – [email protected]

Germany, Austria, Switzerland

Daniela Siemon –[email protected]

Physical Distribution

United States
Traffic Entertainment – [email protected]

France
Differ-Ant – [email protected]

Germany, Austria
GrooveAttack – [email protected]

Belgium, Luxembourg
V2 – [email protected]

The Netherlands
V2 – [email protected]

United Kingdom
Cargo – [email protected]

Digital Distribution

The Orchard – North America
[email protected]

The Orchard – Europe
[email protected]

Returns

Return orders must include the product and a description of the specific damage claim / issue. We reserve the right to refuse any product returns at the proprietor’s discretion.

All returned products must be returned within 10 days of purchase to the address below:

Big Crown Records Shipping Dept.
67 Maplewood St
Malden, MA 02148

Shipping

We offer two (2) shipping methods for Domestic orders through the United States Postal Service (USPS):
First Class / Priority Mail: Packages reach their destination in 2-3 days.
Media Mail: Packages are sent via ground service. This is our least expensive option but also the least expedient.
Shipping costs are calculated using the USPS RealTime Shipping module and are based on approximate product weight.
Our goal is to process all orders within two to three days of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM – 5:00PM EST, excluding holidays).

International orders are shipped International First Class / International Priority Mail, shipping time depends on destination.